Comprehensive structural warranty for your trailer investment. We stand behind our quality with professional service across Australia.
Coverage periods based on usage category and components
Covers: Chassis, draw-bar, suspension mounts, body frame & panels
From date of original retail purchase
Covers: Chassis, draw-bar, suspension mounts, body frame & panels
From date of original retail purchase
ADV Trading Pty Ltd T/As NT Trailers & Campers (“NT Trailers”, “we”, “us”) warrants that each new NT Trailers‐branded trailer is free from defects in materials and workmanship in its structural components under normal, recommended use and service for the period set out in Section 2. All other parts and accessories are subject to the exclusions in Section 3 and the limitations in Section 6.
The following consumable or wear items are not covered except where Australian Consumer Law (ACL) guarantees apply:
Tyres, tubes & valves
Wheels and cosmetic wheel trims
Wheel bearings, seals & hub components
Brake shoes, pads, drums, rotors, cables and hydraulic fluid
Springs, shock absorbers & bushes
Jockey wheels, landing legs & support stands
Couplings, safety chains & shackles
Electrical bulbs, lenses & wiring looms
Paint, powder‑coat, decals and other finishes subject to normal wear, stone‑chipping, fading or corrosion
This warranty does not apply (and will become void) where any defect or damage is caused or contributed to by:
Accident, collision, fire, flood, hail, salt‑spray or other external influences.
Misuse, abuse, overloading, incorrect weight distribution, or towing beyond the trailer’s rated GVM or design limits.
Failure to follow the Inspection & Maintenance Schedule in Section 5 or to complete the initial service recommended within 500 km or 30 days (whichever comes first).
Modifications, additions, drilling or welding not authorised in writing by NT Trailers.
Use of the trailer in commercial hire, off‑road, mining or agricultural environments (unless declared at purchase and covered under Section 2 Commercial warranty).
Continued operation of the trailer after a defect becomes apparent.
Repairs, service or disassembly performed by any person other than NT Trailers or an authorised NT Trailers repairer.
Inspect and re‑torque all wheel nuts to 135 Nm.
Check that all lights & wiring operate correctly.
Verify tyre pressures match the placard (usually 45–50 psi).
Re‑check wheel‑nut torque
Clean trailer and perform full inspection (wash, remove debris, check for damage or corrosion)
Grease wheel hubs & suspension pivots
Inspect brake linings, cables & adjust as required
Check chassis & draw‑bar for corrosion, cracks or fatigue
Records of maintenance (dated & signed) should be kept; NT Trailers may request them when assessing any warranty claim.
Notify us in writing within 7 days
of first becoming aware of the defect and within the warranty period.
Supply:
(a) copy of the tax invoice, (b) photographs/video of the defect, (c) all maintenance records, to warranty@nttrailers.com.au
Return the trailer
to our Molendinar (QLD) facility, or to another location nominated by NT Trailers, at your cost and risk. NT Trailers does not accept responsibility for freight, towing, travel, accommodation, loss of income, downtime or any incidental costs.
NT Trailers will inspect the trailer within a reasonable time. If the defect is covered, we will repair or replace the defective component at our discretion. Repaired or replacement parts are warranted for the balance of the original warranty period only.
If the claim is rejected, we will provide a written explanation. You may request an independent inspection at your own expense.
To the extent permitted by law:
NT Trailers’ liability is limited, at our option, to the repair or replacement of the defective goods;
NT Trailers is not liable for consequential, indirect or special losses (including lost income, time, fuel, or damage to other property);
Total liability under this warranty shall not exceed the original purchase price of the trailer.
Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in this warranty limits or excludes any rights you have under the ACL or any other applicable legislation. Where a conflict exists, the ACL will prevail.
ADV Trading Pty Ltd T/As NT Trailers & Campers
11 Jade Drive, Molendinar, QLD.
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